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Customer accounts

Invoices and estimates, without the shoebox.

Upload a document and archie reads it. You review, correct and save. Over time you get a running account for every customer and answers to the questions that matter: who owes what, who is slow to pay, which estimates turn into sales.

From a PDF to a customer account in four steps.

The AI drafts; you decide. Nothing is saved until you have reviewed it.

  1. Upload

    Drop in an invoice or estimate as a PDF, a Word file, or even a photographed or scanned page. archie extracts the text on your own computer first.

  2. archie reads it

    It drafts the customer's name and address, the document number and dates, each line item, and the subtotal, tax and total. For an estimate it captures a looser summary.

  3. You review the draft

    A form shows what archie found, next to a thumbnail of your original document. Correct anything that's wrong or missing. archie also warns you softly if it looks like a document you've already saved.

  4. Save

    The document joins that customer's account, which updates its totals automatically: invoiced, paid and still outstanding.

Example account list

A running account for every customer.

See at a glance who you've billed, who has paid and who still owes you. Open an account to see every invoice and estimate for that customer.

  • Total invoiced, paid and outstanding per customer
  • Every document for that customer in one place
  • Mark invoices paid as the money arrives

Example, with made-up figures.

Reports

Eight reports on your own accounts.

Built from the documents you save, and available on any business type: as a tab on the Customer Accounts page, or as a sub-tab of Reports for online stores.

Value by account (top customers)

Hartley & Sons£18kGreenway Cafe£13kOkafor Builders£9.3kBright Dental£6.2kLumen Studio£3.9k
Example, with made-up figures.

Money owed, by how overdue it is

£0£1.3k£2.6k£4.0k£5.3kCurrent1-30 days31-6061-9090+
Example, with made-up figures.

Estimate to invoice conversion

Example, with made-up figures.

Average time to payment

Typical customer pays in
23 days
3 days faster than last year

Example, with made-up figures.

  • Value by account: total confirmed-invoice value per customer
  • Sales, year over year: this year against last
  • Year-to-date comparison
  • Estimate-to-invoice conversion rate
  • Accounts receivable ageing: what is overdue, and by how much
  • Average time to payment
  • New accounts over time
  • Document volume over time

More that helps

Never start from a blank page twice

Turn any saved invoice or estimate into the starting point for a new one, so you don't retype a customer's details.

Your own words and details

Say estimate, proposal or quotation. Set your business name and address once, and they appear as the “from” details on generated PDFs.

Always reviewed

archie reads documents with AI, which can miss or misread a field. That is exactly why you see the draft first; nothing goes into your records unreviewed.

Works for any business

Online store, service business with a website, or email only: Customer Accounts is available on all of them, and it is off until you switch it on in Settings.

Private

The text is extracted on your computer. Reading it for the AI draft goes through the archie Hub, encrypted. Your accounts live in your own encrypted database. See Security & data.

Scanned pages

Photographed or scanned documents are read by OCR, which needs the free Tesseract program installed on your computer. Documents with real text (most PDFs and Word files) don't.

Plans and limits

Free for 7 days. After that you need a paid plan: Customer Accounts is a premium tool, included with every paid plan, each with a monthly allowance of document reads.

PlanCustomer accounts
Free7-day trial, up to 5 documents in total
Solo Service £15/month50 documents a month
Growth Studio £35/month150 documents a month
Full Store £69/month300 documents a month

If a busy month runs over, archie checks for any top-up balance before refusing; it is a soft ceiling, not a hard stop. Full pricing.

Bring in your first invoice.